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Chabil Consulting Services

Legal

Privacy Policy

Last updated: 1 January 2025

1. Who We Are

Chabil Consulting Services (“Chabil Consulting”, “we”, “us”, “our”) is an advisory firm providing financial, operational, sustainability, AI strategy, and regulatory compliance services. Our website is www.chabilconsulting.com.

We are committed to protecting your personal data and processing it in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR 2016/679), and the Data Protection Act 2018.

2. Data We Collect

We may collect and process the following categories of personal data:

  • Contact and enquiry data — name, email address, phone number, company name, and the content of messages submitted through our contact forms.
  • Usage data — IP address, browser type, pages visited, time spent on pages, and referring URLs, collected via cookies and analytics tools.
  • Professional data — job title, industry, and company details provided voluntarily during service enquiries or assessments.
  • Communication data — records of correspondence when you contact us by email or through our website.

We do not collect sensitive special-category personal data through our website.

3. How We Use Your Data

We use your personal data to:

  • Respond to your enquiries and provide the services you request;
  • Send you relevant thought leadership, insights, and service updates where you have consented;
  • Improve our website through anonymised analytics;
  • Comply with our legal obligations;
  • Protect our legitimate business interests.

4. Legal Basis for Processing

  • Contractual necessity — where processing is required to deliver services you have requested;
  • Legitimate interests — for business communications, security, and improving our services, where your interests do not override ours;
  • Consent — for marketing communications and non-essential cookies, which you may withdraw at any time;
  • Legal obligation — where required to comply with applicable law.

5. Data Sharing

We do not sell your personal data. We may share data with trusted third parties only where necessary:

  • Technology and hosting providers — including Microsoft Azure (website hosting) and email service providers, under appropriate data processing agreements;
  • Analytics providers — for anonymised website usage analysis;
  • Professional advisers — such as lawyers and accountants, under professional confidentiality obligations;
  • Regulatory authorities — where required by law.

Where data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses or adequacy decisions).

6. Data Retention

We retain personal data only for as long as necessary for the purpose for which it was collected, or as required by law. Contact enquiry data is typically retained for up to 3 years from last contact. Analytics data is retained in anonymised form.

7. Your Rights

Under applicable data protection law, you have the right to:

  • Access — request a copy of the personal data we hold about you;
  • Rectification — request correction of inaccurate or incomplete data;
  • Erasure — request deletion of your data in certain circumstances;
  • Restriction — request that we limit how we use your data;
  • Portability — request a machine-readable copy of data you provided to us;
  • Object — object to processing based on legitimate interests or for direct marketing;
  • Withdraw consent — at any time, without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at privacy@chabilconsulting.com. We will respond within 30 days.

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk, or your local supervisory authority.

8. Cookies

We use cookies to operate and improve our website. Please see our Cookie Policy for full details and to manage your preferences.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. However, no internet transmission is entirely secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be notified on our website. The “Last updated” date at the top of this page reflects the most recent revision.

11. Contact Us

For any privacy-related queries or to exercise your rights, please contact:

Chabil Consulting Services
Email: privacy@chabilconsulting.com
Website: www.chabilconsulting.com/contact